Frequently Asked Questions
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Yes, we do! Between us we have many years of experience creating our jewellery, so you can trust that everything is handcrafted with skill and is built to last.
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We source all of our materials from a variety of trusted sources, both in local bead supply shops and online.
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We mostly work in our own home studios, and as we a bit of a distance from each other, that tends to be solo work. However we do collaborate regularly, in particular when we receive custom orders and larger orders from retailers. We also sometimes attend in-person markets together, which makes them even more fun.
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Sometimes, we can and sometimes we can’t. It depends on the materials and techniques used in the original piece. Although repairs aren’t the focus of our business, generally if we can, and have the time, we will say yes. Reach out to us and we’ll see what we can do.
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Care instructions can vary depending on the materials used in your pieces. As a general rule stones and metals can be polished with a gentle polishing cloth.
While most jewellery can get wet without issue, we recommend removing your wearable art before engaging in the following activities: household and outdoor chores; showering, bathing or swimming in pools, hot tubs, hot springs and the ocean; using lotion, hair products, fragrances and other cosmetics; Exercising at the gym or during contact sports. Sweat, grime, and chemicals can damage or alter some materials. Reach out to us if you have questions about a specific material.
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Sometimes, yes. Reach out to us, tell us which piece it is and what you’d like changed, and we’ll let you know your options.
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We currently ship across Canada. From our Etsy shop, we ship across Canada, to the UK, and to select countries around the world. Unfortunately, we don’t currently ship to the United States.
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We have sales and discounts occasionally, which will be announced on our website and social media. You can also join our VIP newsletter to get insider discounts, as well as news, first peeks at new collections, updates on our local markets, and more.